Terms and conditions
Public offer agreement of LLC "River", 2020


The text of this agreement is a public offer of the company River LLC (hereinafter — the Seller), established in accordance with the legislation of the Russian Federation. Registration address: Ulitsa Lunacharskogo, 77а, Perm, Permskiy kray, 614 015.

These conditions govern the purchases of electric toothbrush TriBrush™ (hereinafter — the Product) on https://tribrush.co

This revision of the contract is valid until the publication of a new edition.

Before purchasing the Product using the online order form, we ask you to carefully read this Offer Agreement and confirm your consent by clicking where indicated. The order form will be archived in our database for the period necessary for sending orders, and in any case for periods established by law.

"Buyer" or "you" - a person purchasing or having the intention to purchase the Product (s) offered for sale by the Seller on the website.
"Seller", "we" or "our company" - LLC "River" selling goods remotely.
"Order" - the buyer's intention to purchase the Product by filling out a form on the website with an email and contact information.
The order form is used upon pre-order.
"Product" is the TriBrush™ electric toothbrush provided on the website.
"Website" - https://tribrush.co
"Purchase" - the action of payment for the Products on the website.
"Delayed delivery" - delivery of the Products within the period specified in a message sent by the Seller to the Buyer. It is used only upon pre-order.
"Pre-order" - a registered and paid Order for the Product (s) that may be yet unavailable with a delayed delivery to the Buyer.


2.1.The Seller sells the Products under the conditions specified on the website, and the Buyer purchases the Products by filling out an online order and paying for the Products.

2.2.In case of questions regarding the Products, the Buyer can contact by e-mail hi@brubrubrush.com and / or by telephone +1 888 372 79 33.

2.3.The contract is considered accepted when the Buyer paid for the Products on the website.

2.4.When entering the Agreement, you unconditionally accept all conditions of sale, prices and other information indicated on the website.


3.1.The price of the Products is indicated on the website. You can use one of the methods indicated on the order form to pay for the price of the Products and related shipping costs.

3.2.The Seller has the right to change the price of the Products unilaterally.

3.3.The moment of payment shall be the date of receipt of funds to the Seller's account.

3.4.After the start of sales, the Product can be purchased by paying for the Product on the website. Detailed information is indicated in the "Payment" section on the website.

3.5.Payment information will be used by the Seller solely to carry out the procedures associated with your purchase, and to pay compensation if you decide to exercise your right to return the Products. The Seller does not store payment card data.


4.1.The methods, terms and price of delivery are indicated in the "Delivery" section on the website.

4.2.Delivery of the Products is carried out after the receipt of the funds for the Products at the Seller's account.

4.3.Payment for delivery is carried out according to the rules indicated on the website at the time of purchase.
5.1.The warranty period is one year. Details of the warranty conditions can be found in the "Warranty" section on the website.

5.2.The Products may be returned to the Seller within 14 days from the date of delivery of the Products by the Buyer provided there are no signs of use and damage.

5.3.The Seller may, at its own discretion, make a refund after the deadlines specified in clause 5.2 of this agreement.

5.4.In case of damage to the Products made by the Buyer, the Products may not be accepted by the Seller. In this case, the Products are not subject to exchange and/or return and money for the Products are not returned.

6.1.Under no circumstances shall our company be liable for any direct, indirect, punitive, penal, incidental, special indirect losses caused to property or life, regardless of whether they have arisen or are associated with the use or misuse of our Products.

6.2.The product must be used for its intended purpose — brushing your teeth in strict accordance with the recommendations for use specified in the instructions for the product.

6.3.This website and its contents are provided on an "as is" and "subject to availability" basis.

6.4.We do not guarantee that the information contained on this website is accurate or complete, that this website does not contain errors or that any errors will be corrected. The Seller is not responsible or liable for any damage arising from or arising out of your use of this website unless otherwise prohibited by law.

6.5.We shall not be liable for any delay or unsuccessful delivery of Products or any other form of fulfillment of the obligations proposed here, if the delay or unsuccessful delivery is fully or partially caused by circumstances beyond the control of the Seller, unless otherwise prohibited by law.

6.6.The Seller's liability for any obligations is limited to the price of the Products purchased by the Buyer.

6.7.You agree to protect the company of the Seller and its partners, directors, employees, and shareholders from any claims, compensation for damage, losses, and expenses that may arise as a result of your use of information or Products on this website and / or the website itself if it is not otherwise prohibited by law.

7.1.You can request any information from the Seller by contacting support at the email address hi@brubrubrush.com. If you have complaints, you can also contact us by telephone +1 888 372 79 33. Our customer service works from 10 am to 8 pm GMT+5.

7.2.For communication, please go to the "Contact Us" section of the website and fill out the form.

8.1.All information about the Buyer and his (her) completed purchases are stored to the extent that it is necessary for the Seller to work.

You can find more details in the "Privacy Policy" section on the website and get acquainted with how the information about the Buyer is used.

9.1.This Agreement shall be governed by and construed in accordance with the laws of the Russian Federation.

9.2.Disputes between the parties are resolved in the International Commercial Arbitration Court at the Chamber of Commerce and Industry of the Russian Federation in Moscow.

9.3.The parties agreed that the claim procedure is mandatory. The response period for a claim is 15 days.

TIN 5 902 054 250
PSRN 1 195 958 020 378
IEC 590 201 001
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+1 888 372 79 33
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